Techpals.com is a website owned by Techpal Solutions Inc and is intended primarily to provide online technical assistance to the not-so- computer- savvy in order to help them solve their problems with computers and devices.
Access to personal data is limited to admin staff and to providers of technical assistance who need access in order to repair or improve the quality of our services.
We do not use third party vendors to process data on our behalf.
We at Techpals.com do not ask for personal information unless it is needed to deliver services to our clients, or to do so more efficiently or to repair or improve the quality of our services.
The personal information we store relates to information on name, address, email, telephone number, and where necessary, skills and experience and similar information needed for the smooth functioning of our systems. We observe strict confidentiality in the storage of your personal information. Users may unsubscribe to our Newsletter at any time and may ask to have their name removed from our list of users at any time.
Users should inform us of changes in their personal data so we can keep it up-to-date
We do not share personal information except in the necessary execution of our services or to comply with the law.
We are not a data processor.
We do not sell or rent information to anyone.
We do not store credit card information of our users on our website or on our servers.
We have an arrangement with STRIPE. Information is stored by STRIPE on the credit card information on our active clients . STRIPE has taken on the responsibility for storing maintaining and securing this information. By using our services you agree to this process. STRIPE is fully PCI compliant.
Your credit card information cannot be stolen from our website as it is not retained by us. This allows us to be PCI compliant. Our records show only tokens provided to us by STRIPE.
Similarly, our payouts are done through PAYPAL. The PAYPAL system does not require that we hold bank account numbers for our Techpals (service providers). Hence we do not carry their credit card information on our system. Should one of our customers or techpals have difficulty in receiving payouts, the party involved may be permitted to use another means of payment.
We strive to maintain a secure system, and use several security companies to secure our site, and we carry the logo on one of them as evidence.
Our website has been given secure status and our SSL has been obtained from a reputable entity.
Any reference to a particular company or product on our site is not meant to be a recommendation of that company or product.
From time to time Techpals.com may release information on groups, or by geography or of users in particular categories, but will not disclose individual information, except as is necessary to complete the delivery of a service to our client or where such disclosure is required by law or to protect the integrity of our business or in the interest of the public. Techpals.com uses all reasonable means to protect against unauthorized access, use, alteration or destruction of personally identifying information.
By using this site you agree that if at any time this business is sold that you agree that the information provided during the period of the site’s activity may continue to be used by the new owners.
From time to time services may be performed for our business by an affiliated company or a partner company. Your agreement to use our services includes the supplying of services by affiliated companies.